Shipping & Returns
Standard orders are fulfilled and shipped within 3-5 business days from our warehouse in Golden. Please allow 1 to 3 weeks from the date of purchase for your order to arrive. We currently ship to the 50 United States only. We cannot ship to PO boxes, APO/FPO/DPO addresses or other U.S. territories. Please expect delays during the busy holiday season and/or if shipping to Alaska or Hawaii. We apologize in advance for any delays you may experience under these circumstances. We are not responsible for shipping carrier delays. If a package is lost in the mail, we will assist you in making a claim with the carrier and replacing the items as soon as possible. We are not responsible for stolen packages.
If your item(s) arrive(s) defective, damaged, or the order was fulfilled incorrectly, we will be happy to provide a prepaid return label to send the merchandise back to us at no charge. Defective/Damaged items must be returned within 1 week of receipt. Once we receive your returned merchandise and confirm that it is indeed defective, we will process your refund. The refund amount will include any shipping, handling and taxes paid on the original purchase of the defective item(s). Refunds will be processed based on your original payment method and may take up to 10 days. In order to begin this process, please e-mail email@example.com for assistance.
General Returns and Exchanges
Returns and exchanges are not accepted as all sales are final.